Making a claim
Making a claim
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You may be in the unfortunate situation that you need to make a claim for income protection, if you have a total or permanent disability, or have a terminal illness.
It's at times like these we are here to help guide you through the process of lodging a claim.
If you are a Triple S member or Flexible Rollover Product (FRP) investor, read on for further information about how to make a claim.
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Check your eligibility criteria
The first step in the claim process it to check your eligibility. Find out more here:
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Important information
Next, you need to read the information sheet relevant to your claim. For Income Protection claims, refer to the Making an Income Protection claim information sheet. For Total and Permanent Disablement (TPD) and Terminal Illness claims, read the Making a TPD claim information sheet.
We have also created a handy claim checklist to help you better understand what’s required and make sure your claim process is as seamless as possible.
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Making a claim
If you meet the eligibility criteria and are a Triple S member or FRP investor, the next step is to fill in and submit the relevant forms, depending on what type of claim you wish to make.
See below the forms you’ll need to complete and submit for each type of insurance to get the process started.
We have also created a handy checklist to help you better understand what's required and make sure your claim process is as seamless as possible. Everything you need can be accessed via the relevant claim kits below.
Please ensure you provide completed copies of the documents below at the same time you submit your Claiming my insurance form.
Income Protection Claim
- Claiming my insurance form
- Medical practitioner report
- Medical specialist report*
- Copies of relevant medical reports
- Tax file number declaration
See the Income Protection claim kit >
Total and Permanent Disablement Claim
- Claiming my insurance form
- Medical practitioner report
- Medical specialist report
- Copies of relevant medical reports
- Education and experience report
See the TPD claim kit >
Terminal Illness Claim
- Claiming my insurance form
- Medical practitioner report
- Medical specialist report
- Copies of relevant medical reports
See the Terminal Illness claim kit >
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Super SA recommends that you consider the appropriateness of this information in the context of your own objectives, financial situation, and needs, read the Product Disclosure Statement (PDS), and seek financial advice from a licensed financial adviser in relation to your financial position and requirements.